FAQs
Orders
How can I plan orders?
Can I cancel my order?
Can I modify an order?
Until what time can I order?
Can I order two starters?
Delivery
When will I receive my order?
How much does shipping cost?
Heat the order
Allergies and intolerances
What oil do you use for cooking?
Is high oleic oil suitable for pregnant women?
How can I top up my Wallet?
How can I redeem my promotional code?
Benefit program if you use restaurant tickets (Sodexo, Edenred, Cobee, Check Gourmet)
How can I change my password?
Method of payment
Questions? Contact us for help
Have you had any problems with your order, delivery, or product quality?
At Nora Real Food we are a team of people and we also make mistakes. If we haven't answered your question above, please contact us so we can find the best solution.
*Whenever you have a complaint about an order, please remember to attach a photo of the incident.
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